FAQ

A Content Management System (CMS) is how you manage your online content. It is a structure that helps you to build a website and manage the content on there without having to worry about coding for example WordPress, Drupal, Joomla, Square Space and WiX etc. However, with WordPress running over 30% of the worlds websites it is our CMS of choice.

A maintenance (or website care) plan will allow you to make sure you are one step ahead of a potential hacker. This means more uptime for your website. Also, a site that is up to date will increase your search results. Which means Google can trust you. 

Search Engine Optimisation or SEO is how to make your website viewable to the world. We use keywords and custom content to make sure people’s organic search terms find your site.  This doesn’t mean that getting on the first page of Google is a certainty but there are ways to help you possible achieve this.

Think of your domain name like a house address. The domain name is the address to get to your hosting area. 

Web hosting is a house for your website. This is where you have all the files that make your website function, whereas your domain is the address to get to your house. 

Yes, we can tailor a website care plan for you, or a one off solution, to get the content you need on your website.

It is standard practice these days for a website to be mobile optimised. Having a mobile site in 2019 is a must. 

We want to make sure you have the best value for money. In saying that, we don’t build cheap websites. Our website design packages start at $1000 and can go beyond $5,000 depending on the needs of your project.

Websites can take any where from a month for a simple 4 week project to 6-12 months depending on how much work needs to be done.

Yes! We offer hour face-to-face training sessions to walk through your website so you can start using it. We also have additional packages that give you video tutorials on your website. These video tutorials will be included within your WordPress dashboard allowing you to view them at any time.

Yes, we run backups of your site depending on your hosting or website care plan. 

Yes! We offer all of our clients a free transfer service to move hosting over to our servers. 

An SSL is a Secure Socket Layer. It is a way of keeping personal information safe when a user gives you there details when purchasing from your website or filling in a contact form.